What to Expect?

This module is a quick introduction to how Intuit solves problems and how you can use the same techniques.

  • Describe how people can use Design for Delight (D4D) to create innovative solutions to complex problems.

  • Try a creativity challenge to gain insight into how people come up with new ideas.

  • Decide what kind of customer you want to create a new product or service for in the next 3 modules.

Course curriculum

  • 1

    Did You Know?

    • Course Overview

    • Did You Know?

    • Exercise #1: Creativity Warm-up

    • Exercise #2: Reflection

  • 2

    Learn

    • What is Design for Delight (D4D)?

    • Case Study: Stria at Project Invent

  • 3

    Dig Deeper

    • Exercise #3: Dig Deeper

  • 4

    Try It

    • Your First Design Challenge

    • Exercise #4: Define Your Customer

    • Wrap Up

    • Give Us Feedback